Support

We're here to help

Our support team is available around the clock to help with account, trading, and technical questions.

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Live chat

Available 24/5. Typical response time under 2 minutes.

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Email support

Send us a message and we'll respond within 4 hours on business days.

support@alphatrademarkets.com

Phone (Elite only)

Dedicated phone line for Elite account holders, Monday–Friday.

+44 20 0000 0000

Popular help topics

How to complete KYC verificationHow to make your first depositUnderstanding leverage and marginHow to place a limit orderWithdrawal processing timesEnabling two-factor authentication

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